Our Talent > Mid-level Business Analyst
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Mid-level Business Analyst

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Business requirements analysis, system specification, and effective communication between clients and technical teams.
4+ Years Experience

Quick Facts

Agile Project Management Certificate

IIBA Entry Certificate in Business Analysis (ECBA)

Professional Scrum Product Owner (PSPO I)

TOEIC 800 Listening & Reading

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Summary

Business Analyst with 4+ years of experience in business analysis, requirements gathering, and requirements management for Web, Mobile, and enterprise software systems. Strong ability to analyze business processes, define functional requirements, and translate business needs into clear specifications for development teams.

Experienced in creating User Stories, Use Cases, Business Flows, Wireframes, Acceptance Criteria, and system specifications. Able to collaborate effectively with clients, Product Owners, Developers, UI/UX Designers, and QC teams throughout the product development lifecycle.

Experienced in Agile/Scrum environments, including Product Backlog management, Sprint Planning, Backlog Refinement, testing support, and product acceptance.

Core Tech Stack

Business Analytics

Detailed Technical Skills

Business Analysis & Requirements

  • Requirements Gathering & Analysis
  • Business Process Analysis
  • Functional & Non-functional Requirements
  • Gap Analysis
  • Root Cause Analysis
  • Requirements Traceability

Specification & Modeling

  • Business Requirement Document
  • System Requirement Specification
  • User Story
  • Use Case
  • Business Flow
  • BPMN
  • Data Flow Diagram

UI & Solution Analysis

  • Wireframe
  • Mockup
  • User Flow
  • Screen Specification
  • Figma
  • API Flow Analysis
  • System Integration Analysis

Testing & Quality

  • Functional Testing
  • Integration Testing
  • User Acceptance Testing
  • Test Case
  • Bug Analysis
  • Requirement Validation

Professional Experience

E-commerce Platform – Vietnam

Business Analyst, March 2024 – Present

Responsible for business requirements analysis for a Web and Mobile e-commerce platform, focusing on product management, shopping cart, order management, payment, and promotion features.

Gather requirements from clients and stakeholders, analyze business processes, and create User Stories, Use Cases, Business Flows, and Acceptance Criteria. Collaborate with UI/UX Designers to create Wireframes and clarify interface requirements.

Work closely with Backend Developers to analyze RESTful APIs, data flows between Frontend and Backend, and third-party system integrations. Support the QC team in preparing Test Cases and validating testing results before release.

Financial Management Platform – Singapore

Business Analyst, January 2022 – February 2024

Participated in the development of a financial management and payment platform for enterprises. Analyzed transaction processing, account management, reconciliation, and financial reporting processes.

Worked directly with clients to gather and clarify requirements. Translated business requirements into specifications, User Stories, Acceptance Criteria, and Business Flows for the development team.

Collaborated with Product Owners and Development Teams during Backlog Refinement, Sprint Planning, and Sprint Review. Supported Integration Testing and User Acceptance Testing, while tracking and resolving issues before acceptance.

Learning Management Platform – Vietnam

Junior Business Analyst, June 2021 – December 2021

Participated in the analysis and development of an online learning management system. Gathered requirements related to student management, courses, class schedules, examinations, and learning results.

Supported the creation of User Stories, Use Cases, User Flows, and Wireframes. Collaborated with Developers and UI/UX Designers to ensure consistency between business requirements and interface designs.

Participated in functional testing, recorded defects, and supported defect verification before system delivery.

Enterprise Management System – Vietnam

Business Analyst, May 2020 – May 2021

Participated in requirements analysis and feature improvement for an internal enterprise management system. Analyzed existing business processes, identified improvement areas, and proposed solutions to reduce manual operations.

Created functional specifications, business process diagrams, and Use Cases. Collaborated with Developers to clarify requirements, supported QC during testing, and validated that the system met business requirements.

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